Effective date: April 6, 2026
Please read these Terms of Service ("Terms") carefully before using any services provided by Space Coast Studios ("Company," "we," "us," or "our"). By engaging our services or accessing any platform we build or manage on your behalf, you agree to be bound by these Terms.
Space Coast Studios provides custom software platforms, AI-powered booking and communication tools, and related managed services to home service businesses ("Clients"). Our services include but are not limited to: online booking systems, admin dashboards, automated appointment reminders, AI contact form responders, and on-call routing tools.
The specific scope of services provided to each Client is outlined in a separate service agreement or order form entered into between Space Coast Studios and that Client.
Clients are responsible for:
Services are provided on a one-time setup fee plus monthly retainer basis, as agreed at the time of onboarding. Monthly retainer fees are billed on a recurring basis. Failure to pay may result in suspension or termination of services after reasonable notice.
All fees are non-refundable except as expressly stated in your service agreement or as required by applicable law.
You agree not to use our services to:
Our platform sends automated SMS messages on behalf of Clients, including appointment confirmations and reminders. By using our SMS features, you confirm that your end customers have provided appropriate consent to receive these messages. You are responsible for maintaining compliant opt-in records and honoring opt-out requests promptly.
You retain ownership of all customer data and business data entered into the platform. We do not sell your data to third parties. We may access your data as necessary to provide, maintain, and improve our services.
The platform software, design, and underlying technology remain the intellectual property of Space Coast Studios. You are granted a limited, non-exclusive, non-transferable license to use the platform solely for your business operations during the term of your service agreement.
We make reasonable efforts to maintain platform availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where possible. Support is provided as described in your service tier.
To the fullest extent permitted by law, Space Coast Studios shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to lost revenue, missed appointments, or data loss. Our total liability to you shall not exceed the fees paid by you in the three months preceding the claim.
Either party may terminate the service relationship with 30 days written notice. We reserve the right to suspend or terminate services immediately if you materially breach these Terms and fail to cure the breach within 10 days of written notice.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Florida.
We may update these Terms from time to time. We will notify active Clients of material changes with at least 14 days notice. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms? Reach us at hello@spacecoaststudios.com.
© 2026 Space Coast Studios LLC · Florida, USA