We handle everything: design, setup, and ongoing support. Here's every piece of the platform and what it does for your business.
Every inquiry from your website gets a personalized, professional reply within seconds, day or night. The AI reads the customer's message, checks your real calendar, and suggests genuinely open appointment times.
You stay in control with two modes: auto-send for instant replies, or draft mode where your staff reviews and approves every response from the dashboard before it goes out. Replies follow each customer's preferred contact method, and text replies are only ever sent with SMS consent.
Customers text your business number the same way they'd text a friend. The AI answers their questions, checks availability, collects the details it needs (name, service, time, and address), and books the appointment in one conversation. No app, no login, just a text.
It also knows its limits. Complicated questions and true emergencies are escalated to your team immediately, with an alert sent by text and email the moment it happens.
Customers see your real availability and pick their own slot, right on your website. The system accounts for business hours, existing jobs, and travel buffers between appointments, then auto-assigns the right technician and confirms instantly.
You set the rules: how far out customers can book, how much notice you need, and whether same-day booking is allowed.
When a customer texts about a burst pipe at midnight, the AI asks the right qualifying questions, confirms the service address, and discloses any after-hours fee before dispatching.
Once the customer confirms, your on-call technician gets an immediate text with the customer's address and a summary of the issue, and the job is logged in your dashboard so nothing slips. On-call rotations and one-off overrides are managed right in the dashboard.
Booking confirmations and 24-hour reminders go out automatically by SMS and email, each with a calendar link that works with Google, Apple, and Outlook. Fewer no-shows, less manual follow-up.
Every message template is editable in your dashboard, so confirmations and reminders sound like your business, not a robot.
The moment a job is marked complete, your customer gets a review request with a direct link to your Google listing. It arrives while the good impression is fresh, which is exactly when people actually leave reviews.
More five-star reviews, zero awkward asking.
About an hour before each job, your tech gets a text: reply YES when you're heading out. That single YES notifies the customer their technician is on the way. A second YES when the job's done marks it complete and triggers the review request.
Techs also get a morning kickoff text before their first job of the day, with their schedule for the day. No apps for your crew to learn, just text messages.
Your logo, your colors, and an AI persona with a name you choose, consistent across every widget and message. Customers experience your brand, not ours.
Both widgets embed into any existing website with a single line of code, and each also works as a standalone shareable link for your Google listing or social pages.
One clean view of everything: appointments, customers, technicians, incoming leads, and full SMS conversation threads. Review and approve AI-drafted replies, manage your on-call schedule, and edit notification templates without calling us.
Everything your office manager needs, without a 200-page manual.
Try the widget yourself or book a free 30-minute walkthrough.